What is Field & On-Site Support?

Managing support across multiple vendors, countries, territories, and geographies presents a significant challenge for businesses.

At Getronics, we have over 30 years of experience in designing, managing, and delivering multi-country field and on-site support services. We take pride in being among the few providers in this market that consistently innovate and invest in services focused on enhancing the end-user experience.

We offer field and on-site support services in over 185 countries, ensuring a seamless end-user experience. Our approach is streamlined through a single point of contact, unified under one contract and one billing entity.Our unwavering commitment to a “fix first, reconcile later” philosophy has earned the trust and appreciation of our customers, fostering strong and enduring relationships over the years